Double Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Santiago · Santiago Metropolitan
Ibis Santiago Providencia
A practical 3-star stay on Avenida Providencia, close to the Mapocho river and metro access, with 178 rooms and solid service.
- Free Wi-Fi throughout the property
- 24-hour reception and security
- Pets allowed
7.6
Very good
3500 reviews
Booking.com 7.6 · 3500 reviews
About
Ibis Santiago Providencia
Ibis Santiago Providencia sits on Avenida Providencia, about a 5-minute walk from the Mapocho river. The hotel has 178 rooms and offers free Wi-Fi everywhere, plus a range of practical amenities like parking, a 24-hour reception, and a restaurant with a snack bar.
Guest scores highlight comfort and staff friendliness (8.1 for staff), while the overall rating sits at 7.6 from over 3,500 reviews. Facilities score lowest at 6.7, so it is a straightforward, functional base rather than a luxury stay.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Helpful, efficient staff — Guests repeatedly mention the staff going out of their way to assist, with one reviewer praising every team member.
- Central location near transport and dining — A short walk to the Mapocho river, easy metro access, and surrounded by restaurants and bars. The location is called 'unbeatable' by one guest.
- Modern, comfortable rooms — Rooms are described as modern with comfortable beds, and some offer city views.
–
Worth weighing
3 to weigh- Facilities are basic — The facilities score is the lowest at 6.7, suggesting the hotel keeps things simple – don't expect extensive on-site extras.
- Overall rating below area average — While the hotel scores 7.6, the surrounding area's average rating is 8.7, so some guests may find other options in the neighborhood more polished.
- No mention of standout views or quietness — Some guests note city views, but there are no references to soundproofing or a peaceful setting, so expect urban noise typical of a busy avenue.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Queen Room
- 1 King-size bed
- Heating
- Air conditioning
Queen Room extra bed
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms for disabled guests
- 24-hour security
- Luggage storage
- Lift
- Key card access
Food & Drink
- Restaurant
- Snack bar
- Bar / Lounge area
- Packed lunches
- Special diet menus
- Breakfast
- Children's menu
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours / Ticket assistance
- Paid airport shuttle
In-Room
- Air conditioning
- Heating
- Flat-screen TV
- AM/FM alarm clock
- Ironing facilities
- Free toiletries
- Parquet floor
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.6/10 from 3,500 reviews
Booking.com · 7.6 · 3500 reviews
7.6Verified guest“Breakfast had a wide selection that pleased everyone, and the staff were helpful and efficient, resolving any issues quickly.”
7.6Verified guest“I appreciated Santiago and found the hotel to be good standard and modern; the restaurant team put real effort into making things run smoothly. The unbeatable location was minutes from Sernatur, near many bars, and close to the airport. Rooms were modern with comfortable beds.”
7.6Verified guest“Every member of the staff was helpful.”
7.6Verified guest“Easy access to the metro station, plenty of nearby restaurants, and several rooms offered city views.”
7.6Verified guest“I found the modern decor and spacious common areas cute and accessible for seniors like me, making it easy to move around and enjoy my stay comfortably.”
7.6Verified guest“The hotel's modern decor and accessibility impressed me – it felt cute and had spacious common areas, which made moving around easy even for someone my age. A lovely blend of comfort and style.”
04 — Location
Getting around Santiago
The property sits in Santiago.
Mapocho River: The hotel is about a 5-minute walk from the Mapocho river, a natural landmark that runs through the city.
Transport & Dining: Guests highlight the easy access to a metro station and the many bars and restaurants just outside the hotel.
Local Attractions: A guest mentions being minutes from Sernatur, the national tourism service, which can be handy for planning trips.
Av. Providencia 1187, Santiago, Santiago Metropolitan, 7500585, Chile
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 182 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in runs from 15:00 to 23:59, and check-out is until 12:00.
Is parking available?
Yes, parking is available on site, though no details are provided about pricing or reservations.
Are pets allowed?
Yes, pets are allowed.
Is there free Wi-Fi?
Wi-Fi is offered throughout the property, and it is noted as a feature of the hotel.
Does the hotel have family-friendly amenities?
The hotel provides cots and a children's menu, making it suitable for families.
The bottom line
A dependable choice for travelers who want a no-fuss stay in a well-connected part of Santiago. The staff, location, and value keep most guests satisfied, even if the facilities are basic.
7.6Based on 3,500+ guest reviews and a 7.6 overall rating.
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